Privacy Policy

Who we are

Windsor Uniting church is a Congregation of the Uniting Church of Australia, Queensland Synod. Our website address is: https://windsorunitingchurch.com.

Last updated: 19 October 2025

1. Who we are

Windsor Uniting Church (“we”, “us”, “our”) is a Congregation of the Uniting Church of Australia, Queensland Synod. Our website address is: https://windsorunitingchurch.com.

2. What personal information we collect

We may collect the following types of personal information:

SourceTypes of information
Website forms (e.g., contact, prayer request, newsletter sign‑up)Name, email address, phone number, mailing address, preferred language, any additional comments you choose to provide
Event registrationsSame as above, plus date of birth (if required for age‑specific activities)
Cookies & analyticsIP address, browser type, device type, pages visited, referral URL (used only for site performance and security)
Email communicationsEmail address and any content you send us (e.g., inquiries, feedback)

We only collect information that is necessary for the purpose(s) described below.

3. Why we collect it (purposes)

We use your personal information for the following legitimate purposes:

  • Respond to enquiries, prayer requests, or feedback.
  • Send newsletters, event invitations, and other church‑related updates (you can unsubscribe at any time).
  • Manage registrations for worship services, classes, or community events.
  • Maintain a safe and secure online environment (e.g., detecting spam or malicious activity).
  • Comply with legal obligations (e.g., record‑keeping for child protection policies).

4. How we store and protect your information

  • Storage: Personal data is stored on secure servers located in Australia (or approved overseas locations that meet APP requirements).
  • Security measures: We employ industry‑standard safeguards such as SSL/TLS encryption for data transmission, password‑protected admin accounts, regular software updates, and limited access controls.
  • Retention: We keep your information only as long as necessary for the purpose it was collected, or as required by law (e.g., donation records are retained for seven years).

5. Disclosure to third parties

We do not sell, trade, or rent your personal information. We may disclose it only in the following circumstances:

  • To service providers who process data on our behalf (e.g., email marketing platform, website hosting). These providers are bound by contractual confidentiality and are required to handle data in accordance with Australian privacy law.
  • When required or authorized by law (e.g., a court order, subpoena, or mandatory reporting obligations).
  • To protect the safety of individuals or the church if there is a genuine threat of harm.

6. Cookies and similar technologies

Our Site uses small data files called cookies to improve user experience and analyse traffic. You can manage cookie preferences through your browser settings; however, disabling cookies may affect certain site functionalities (e.g., staying logged into a member portal).

7. Your rights (Australian Privacy Principles)

Under the APPs, you have the right to:

  • Access – Request a copy of the personal information we hold about you.
  • Correction – Ask us to correct inaccurate or incomplete data.
  • Deletion – Request deletion of your data where it is no longer needed (subject to legal retention requirements).
  • Restriction – Limit the way we use or disclose your information in certain circumstances.
  • Complaint – Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy.

To exercise any of these rights, please contact us using the details in Section 8.

8. Contact us

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please get in touch.

9. Changes to this policy

We may update this privacy policy from time to time to reflect changes in legislation, technology, or our practices. The “Last updated” date at the top indicates the most recent revision. Continued use of the Site after any changes constitutes acceptance of the revised policy.